Business Technology

Business Technology (BUSTEC)

BUSTEC 100.1 Keyboarding Skills: Beginning

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:BUSTEC 300.1 with a grade of "C" or better, or placement through the assessment process.
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300 or BUS 310; OR ESLR 340 AND ESLW 340.
  • Catalog Date:June 1, 2019

This course helps students improve their keyboarding speed and accuracy. Individualized skill improvement plans are based on a computerized assessment of computer keyboarding speed and accuracy. This course is not open to students who have previously completed the first module of BUSTEC 100. This course is for students who know how to correctly touch type and want to improve their keyboarding speed and accuracy. Students who want to learn to correctly touch type should take BUSTEC 300.1. Pass/No Pass only.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • touch type using proper technique.
  • touch type with increasing speed and accuracy.

BUSTEC 100.2 Keyboarding Skills: Intermediate

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:BUSTEC 100.1
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300 or BUS 310; OR ESLR 340 AND ESLW 340.
  • Catalog Date:June 1, 2019

This course helps students improve their keyboarding speed and accuracy and builds upon the skills learned in BUSTEC 100.1. Individualized skill improvement plans are based on a computerized assessment of computer keyboarding speed and accuracy. This course is not open to students who have previously completed the second module of BUSTEC 100. This course is for students who know how to correctly touch type and want to improve their keyboarding speed and accuracy. Pass/No Pass only.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • demonstrate speed and accuracy improvement as defined in the skill improvement plan.
  • incorporate touch typing and proper keyboarding techniques to complete skill-building exercises and improve keyboarding speed.
  • incorporate proofreading techniques and business vocabulary to complete skill-building exercises and timed writings.

BUSTEC 100.3 Keyboarding Skills: Advanced

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:BUSTEC 100.2
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300 or BUS 310; OR ESLR 340 AND ESLW 340.
  • Catalog Date:June 1, 2019

This course helps students improve their keyboarding speed and accuracy and builds upon the skills learned in BUSTEC 100.2. Individualized skill improvement plans are based on a computerized assessment of computer keyboarding speed and accuracy. This course is not open to students who have previously completed the third module of BUSTEC 100. This course is for students who know how to correctly touch type and want to improve their keyboarding speed and accuracy. Pass/No Pass only.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • demonstrate speed and accuracy improvement as defined in the skill improvement plan.
  • demonstrate improved productivity by applying appropriate business keyboarding vocabulary and proofreading techniques.
  • identify and correct spelling errors quickly and accurately.

BUSTEC 101 Computer Keyboarding: 10-Key

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:None.
  • Advisory:BUSTEC 300.1 with a grade of "C" or better
  • Catalog Date:June 1, 2019

This course introduces the numeric keypad and alphanumeric data entry. Course content focuses on developing proper 10-key technique, speed, and accuracy. Simulated employment tests based on industry standards are included. Ten-key certification testing is completed at the end of the course.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • operate a numeric keypad by touch at a rate of 8,000+ keystrokes/hour with 98 percent accuracy.
  • demonstrate proper ergonomic techniques for 10-key operation when completing a variety of job-related tasks.
  • critique 10-key techniques and select appropriate skill-improvement activities.
  • examine business documents and select the correct information for alpha/numeric input.
  • complete 10-key certification testing.

BUSTEC 110 Business Procedures for Professional Success

  • Units:3
  • Hours:54 hours LEC
  • Prerequisite:BUSTEC 300.3 with a grade of "C" or better
  • Advisory:BUSTEC 310
  • Catalog Date:June 1, 2019

This course provides preparation for the business professional in electronic workplaces. Topics include business communication, records management, and preparation of business documents. Critical thinking, problem solving, teamwork, supervision skills, administrative procedures, and information processing technologies are used to complete assignments and activities as a business professional. These skills provide the background for advancement to supervisory and management positions. Primary emphasis is on processing documents using skills in word processing, spreadsheets, presentation graphics, database, and email. Career planning and development are addressed.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • solve business problems involving decision making and critical thinking.
  • communicate effectively both orally and in writing as a member of a business team.
  • use operating systems and application software to perform business tasks.
  • apply business procedures for the use and operation of business technologies.
  • demonstrate supervision and management skills to facilitate workflow and productivity.
  • identify strategies that address and improve ethical business behavior.
  • demonstrate independent initiative and carry out oral and written instructions.

BUSTEC 125 Clerical Assistant

  • Units:6
  • Hours:90 hours LEC; 54 hours LAB
  • Prerequisite:BUSTEC 300.1 with a grade of "C" or better; or ability to touch type at 25 wpm.
  • Corequisite:BUSTEC 101
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300; or ESLR 340 AND ESLW 340.
  • Catalog Date:June 1, 2019

This course covers the skills needed for entry-level clerical positions. Topics include word processing and spreadsheet applications; American Records Management Association (ARMA) filing procedures; office procedures and communications, including telephone, mail, email, and Internet; soft-skills; and employability skills.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • identify appropriate resources and/or procedures for completing office tasks.
  • classify and file documents according to the American Records Management Association (ARMA) rules.
  • incorporate effective communication techniques to oral and written communications.
  • prioritize tasks, prepare schedules, and use organization techniques to manage workflow.
  • integrate appropriate word processing functions for maintaining productivity, including creating and editing business documents while selecting appropriate functions.
  • utilize appropriate spreadsheet functions to plan, build, test, format, and print; enter formulas; sort data; and create charts or graphs.
  • identify employment resources and job search techniques.
  • demonstrate appropriate soft-skills required to be successful in the professional office environment.

BUSTEC 126 Outlook: Basics

  • Same As:CISA 126
  • Units:1
  • Hours:18 hours LEC
  • Prerequisite:None.
  • Advisory:BUSTEC 300.1
  • Catalog Date:June 1, 2019

This course introduces Microsoft Outlook, the industry-leading personal information management software. Topics include understanding and navigating the Outlook environment, creating and sending email, using email special features, managing Outlook contacts, using an electronic calendar, and creating tasks and to-do items. BUSTEC 126/CISA 126 and BUSTEC 127/CISA 127 taken together are considered sufficient preparation to pass the Microsoft Office Specialist certification for the Microsoft Outlook application and the communications portion of the International Computer Driver’s License (ICDL) Module 7: Information and Communication. This course is not open to students who have completed CISA 126.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • send and receive email utilizing the special features of Outlook.
  • create and modify contacts in an address book.
  • create and organize Outlook calendar items.
  • incorporate tasks and to-do items into the personal information management software.
  • distinguish between Outlook in an Exchange environment and a stand-alone environment.
  • identify the potential risks associated with the use of email.

BUSTEC 127 Outlook: Tools

  • Same As:CISA 127
  • Units:1
  • Hours:18 hours LEC
  • Prerequisite:BUSTEC 126 or CISA 126 with a grade of "C" or better
  • Advisory:BUSTEC 300.1 with a grade of "C" or better
  • Catalog Date:June 1, 2019

This course presents the advanced personal information management tools in Outlook. Topics include working with multiple email accounts, using rules and folders, incorporating advanced calendar and contact features, collaborating using sharing and delegate features, and customizing the Outlook user interface. In addition, the course covers the integration of Outlook with other applications in the Microsoft Office suite. Additionally, BUSTEC 126/CISA 126 and BUSTEC 127/CISA 127 taken together are considered sufficient preparation to pass the Microsoft Office Specialist certification for the Microsoft Outlook application and the communications portion of the International Computer Driver's License (ICDL) Module 7: Information and Communication. This course is not open to students who have completed CISA 127.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • incorporate multiple email accounts into Outlook.
  • integrate rules and folders into communication management.
  • apply Outlook features to find, manage, and archive information.
  • collaborate with other Outlook users by using sharing and delegates.
  • customize contacts and calendars using advanced Outlook features.
  • revise the Outlook user environment.

BUSTEC 300.1 Keyboarding/Applications: Beginning

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:None.
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300 or BUS 310; OR ESLR 340 AND ESLW 340.
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course introduces touch typing of alphabetic, numeric, and symbol keys. It covers keyboarding techniques, speed-and-accuracy development, and essential computer-keyboarding information. This course is specifically designed for the beginning typist as well as those who have been typing for a long time using improper technique. This course is not open to students who have previously completed the first module of BUSTEC 300.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • apply the proper use of keyboarding techniques.
  • demonstrate the ability to key using the touch method.
  • demonstrate the ability to touch-type 25+ WPM for two minutes with a maximum of five errors.
  • revise documents using proper grammar and punctuation.
  • use proofreader marks to revise documents.

BUSTEC 300.2 Keyboarding/Applications: Document Formatting

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:BUSTEC 300.1 with a grade of "C" or better
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300 or BUS 310; OR ESLR 340 AND ESLW 340.
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course provides beginning to intermediate document formatting and skill development for academic, employment, personal, and businesses purposes. This course builds upon skills learned in BUSTEC 300.1 to provide students with additional computer keyboarding skills in the creation and modification of word processing documents. It covers use of an office-level word processing program to create and format business correspondence, academic reports, business reports, and tables. English grammar, spelling, punctuation, and proofreading are reinforced throughout. Timed writing tests are used to increase keyboarding speed and accuracy. This course is not open to students who have previously completed the second module of BUSTEC 300.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • demonstrate the ability to touch-type 35+ WPM for three minutes with a maximum of five errors.
  • use proofreader marks to revise documents.
  • revise documents using proper grammar and punctuation.
  • create and edit properly formatted business letters and memos using appropriate word processing features.
  • create and edit properly formatted business and academic reports using appropriate word processing features.
  • create and edit properly formatted boxed, open, and ruled tables using appropriate word processing features.

BUSTEC 300.3 Keyboarding/Applications: Advanced Document Formatting

  • Units:1
  • Hours:12 hours LEC; 18 hours LAB
  • Prerequisite:BUSTEC 300.2 with a grade of "C" or better
  • Advisory:Eligible for ENGRD 310 or ENGRD 312 AND ENGWR 300 or BUS 310; OR ESLR 340 AND ESLW 340.
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course provides advanced skill development of documents for business, academic, employment, or personal use. This course builds on skills learned in BUSTEC 300.2. This course includes enhancing proofreading proficiency, reinforcing communication skills, increasing speed and accuracy, and using features of a current office-level word processing program to create a variety of business documents with advanced formatting. This course is not open to students who have previously completed the third module of BUSTEC 300.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • demonstrate the ability to touch-type 40+ WPM for five minutes with a maximum of five errors.
  • use proofreader marks to revise documents.
  • revise documents using proper grammar and punctuation.
  • create and edit properly formatted business letters, personal business letters, and memos using advanced word processing features.
  • create and edit properly formatted business and academic reports including report front and end matter using advanced word processing features.
  • create and edit properly formatted employment documents using word processing features.

BUSTEC 305 Business Technology Essentials

  • Units:1
  • Hours:18 hours LEC
  • Prerequisite:None.
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course focuses on the integration of technology and administrative skills in a business environment. Topics include hardware and software; electronic, voice, and fax communications; electronic calendars; internet resources; digital copiers and scanners; and the virtual office. This is an introductory course recommended for all business students.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • define the terms associated with business information systems and technologies.
  • compare hardware and software options available for creating, storing, and distributing business information.
  • choose an appropriate technology for completing work assignments.
  • manage business tasks by integrating available technologies and organizational procedures.
  • use the basic features of business machines including copiers, scanners, faxes, phones, and computers.
  • locate sources of information on current business technology trends.

BUSTEC 310 Introduction to Word/Information Processing

  • Units:3
  • Hours:36 hours LEC; 54 hours LAB
  • Prerequisite:BUSTEC 300.1 with a grade of "C" or better
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course reviews basic word/information processing and introduces intermediate and advanced formatting for correspondence, tables, reports, newsletters, presentations, and other business-related documents. It emphasizes formatting and document production techniques to produce professional business documents used in today's workplace. Intermediate and advanced word processing topics include tables, columns, themes and styles, merge, graphics, macros, collaboration, and templates.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • utilize word processing features to create, edit, preview, save, and print documents.
  • manage files and folders.
  • create business letters, personal business letters, memorandum, and reports.
  • analyze document content and make accurate decisions regarding layout, production, and distribution.
  • use formatting tools such as columns, tables, borders and shading, color, symbols, charts, graphics, and text boxes to enhance the appearance of business documents.
  • assemble documents using appropriate word processing functions, including headers/footers, styles, templates, comments, table of contents, and index generators.
  • verify document accuracy using proofreading and editing tools.

BUSTEC 313 Web-based Conferencing and Presentations for the Business Professional

  • Units:2
  • Hours:36 hours LEC
  • Prerequisite:None.
  • Advisory:BUS 310 and CISA 340
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course develops business presentation skills indispensable in today's job market. Topics include data evaluation, content planning and organizing, visual aid development, and methods of presentation including web (video) conferencing and podcasting. Strategies for interviews, meetings, training, and group presentations typically found in a business environment are explored.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • describe the different types of business presentations and mediums available
  • analyze the purpose of a business presentation
  • select the correct presentation style and medium to deliver content
  • prepare presentation content, handouts, online polls and notes for delivery
  • create supportive visual aids such as slidedecks, flipcharts, and white boards
  • develop charts, graphs, and other illustrations to support ideas
  • evaluate presentation styles and provide feedback for improvement
  • create, edit, and deliver business presentations as part of a team
  • create, edit, and deliver web-based business presentations

BUSTEC 332 Integrated Business Projects

  • Units:3
  • Hours:54 hours LEC
  • Prerequisite:BUSTEC 110 with a grade of "C" or better
  • Advisory:BUSTEC 310, CISA 315, and CISA 320
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course applies office administration skills and procedures using a suite of software. Course content integrates word processing, spreadsheet, database, presentation, and communication software to create, format, revise, share, and maintain business documents and data. Hands-on business projects require use of current office systems and incorporate problem-solving skills and real world business simulations.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • describe the concepts and features of integrating software functions.
  • integrate the use of word processing, spreadsheet, database, presentation, and electronic communication software to create, format, revise, share, and maintain business documents and data.
  • analyze the purpose of a business project and select software to complete the project.
  • utilize electronic communication to send and receive business correspondence and attachments beyond the simple use of e-mail.
  • organize and manage electronic files on local and cloud storage devices.
  • operate in a team to create, edit, and maintain business projects.

BUSTEC 350 Virtual Careers and Technologies

  • Units:3
  • Hours:54 hours LEC
  • Prerequisite:None.
  • Transferable:CSU
  • Catalog Date:June 1, 2019

This course explores careers in a virtual environment and identifies techniques and technologies needed by virtual workers. Specific topics include types of virtual environments, technologies and skills needed in a virtual office, ways to establish and manage a virtual career, effective communication, and job opportunities. This course also examines issues for career preparation in a virtual environment.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

  • describe the different types of virtual environments
  • define terms that relate to virtual environments
  • assess the skills and work habits necessary for virtual careers
  • analyze ways to establish and manage a virtual career
  • evaluate technologies utilized in virtual careers
  • apply communication tools and techniques for a virtual environment
  • locate and identify job opportunities