Receive Support, Report Situations, and Make Referrals

If you are in an emergency call (916) 558-2221 and press 0 (zero) to reach campus police dispatch.

The ARC Crisis Assessment and Support Team (CAST) provides support for students with complex needs. The information gathered from our referrals will help inform proactive processes regarding the health and well-being of our campus community.

Students, community members, and faculty can make referrals. If you are concerned about a student's well-being, the CAST is a resource for both the student and yourself. Please go to the Referral Form to begin the referral process.

Crisis Assessment and Support Team button

Supporting the health and well-being of our campus community.

Frequently Asked CAST Questions

I have an emergency. Is a CAST referral appropriate?

If you are currently in an emergency, call (916) 558-2221, and press 0 to reach a campus police dispatcher. Return to this webpage when the situation has stabilized.

What happens when I make a referral?

  1. When you make a referral, the CAST members will receive a campus email.
  2. The CAST members will meet quickly for referrals that require an urgent response. Otherwise, they will meet weekly.
  3. Additional information may be collected from the referring party or by others.
  4. The CAST members will use the NaBITA Threat Assessment Tool and will determine the appropriate intervention plan and action.
  5. The Cast Members will provide you feedback, as appropriate and consistent with Los Rios policies and state and federal regulations.

What are the advantages of filing a report?

  • The situation will be investigated.
  • Support will be provided to the student and referring party.
  • Inappropriate behavior will be addressed.
  • Immediate threats will result in immediate action.
  • Referrals provide valuable information to ARC regarding the health and safety of our campus.

How will I know the referral is received?

You will receive an email from the CAST. You will also be able to track the status of your referral.

Will I know the outcome of the referral?

Yes, within the limitations of Los Rios policy and state and federal regulations.

The CAST Mission

The CAST addresses behaviors that raise concern for the health and safety of individuals and the campus community. The CAST uses a social justice framework of assistance, prevention, proactive support, and empowerment for student success.

Essential functions to support the mission include the following:

  • Provide a structure for an effective method of identifying behaviors that impact the health, wellness, and success of students.
  • Determine the appropriate tools, resources, or support to respond to all referrals, and ultimately prevent isolated and patterned behaviors from escalating.
  • Create an established protocol and transparent referral process for incidents of concern.
  • Collect information from the campus community about individuals who demonstrate, through current or past behavior, conduct, or expression that may pose a risk to themselves or the campus community.
  • Evaluate the nature of and respond to all referrals made to this group.
  • Coordinate resources and follow-up communication to ensure a comprehensive response plan.
  • Promote campus health, wellness, and student success by fostering a culture of empowerment, support, and intervention.
  • Inform training and professional development opportunities around health, wellness, and student success.
  • Assess, evaluate, and evolve team functions and protocol as best practices are identified and refined.

CAST Members

Kolleen Ostgaard
Chair: Dean, Student Support Services

Nisha Beckhorn
Coordinator/Counselor, DSP&S

Heidi Bennet
Faculty, Business Technology Department Chair, New Faculty Academy Coordinator

Jan DeLapp
Dean, Health and Education

Martin Gomez
EOPS Counselor

Robert Griffin
Counselor, Veterans Resource Center

Joshua Johnson
Dean, Equity Programs and Pathways

Reyna Moore
Counselor, Counseling Center

Sonia Ortiz-Mercado
Dean, Counseling/Student Services

Joe Quirarte
Officer, Campus Police

Jeffrey Stephenson
Associate Vice President Student Services, Grant Programs

Pam Whipple
College Nurse, Health Center

ARC Crisis Assessment and Support Team (CAST) Referral Form

WEAVE

Confidential Domestic Violence and Sexual Assault Services

WEAVE confidential advocate

Los Rios Police Department

EMERGENCIES

CALL (916) 558-2221 AND PRESS 0 (zero)

TO REACH CAMPUS POLICE DISPATCH

Los Rios Police Department